The University of Cumbria take accessibility very seriously and want as many people as possible to be able to use this website. We are actively working to make the website more accessible to all people and compliant with World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1.

You should be able to:

  • understand the website text
  • change colours and contrast levels
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience.

How accessible this website is

We know some parts of this website aren't fully accessible:

  • you can’t modify the line height or spacing of text
  • most older PDF documents aren’t fully accessible to screen reader software
  • live video streams don’t have captions
  • some id attribute values are duplicated
  • videos do not have closed captions
  • some links do not have discernible text
  • WCAG markup guidelines not met
  • most images do not have alternative text
  • we do not offer material in other format
  • you cannot view all tabbed content on course pages
  • some of our online forms are partially inaccessible using just a keyboard
  • you cannot skip to the main content when using a screen reader
  • some lists are incorrectly formatted
  • elements are missing a lang attribute
  • some frames are missing title attribute
  • elements do not have sufficient color contrast
  • some form elements have missing labels

What to do if you can't access parts of this website

If you need information on this website in a different format like accessible PDF, word document, audio recording or braille, then please contact:

We’ll review your request and get back to you in 7 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website, however if you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact itservicedesk@cumbria.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

University of Cumbria is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons:

Non compliance with the accessibility regulations

There are some images on the website that don’t have a text alternative, so the information in them isn’t available to people using a screen reader. This doesn’t meet WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by September 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2.

Some of our PDFs and Word documents are essential to providing course information. By September 2020, we plan to either fix these or have a fully accessible alternative.

Any new PDFs or Word documents we publish after 23rd September 2019 will meet accessibility standards.

Live video

Live video streams don’t have captions. This doesn’t meet WCAG 2.1 success criterion 1.2.4 (captions - live).

We don’t plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

We tested the most visited pages both manually and with the use of accessibility software such as Wave, a web accessibility evaluation tool powered by WebAIM.

This website was last tested on Thursday 5th September 2019 by University of Cumbria.

What we’re doing to improve accessibility

Although we are continuously working to improve the accessibility of the current website, the University of Cumbria are currently in the process of building a new website which will meet all Web Content Accessibility Guidelines version 2.1 AA standards.

This statement was prepared on Thursday 5th September 2019. It was last updated on Thursday 19th September 2019.


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